Order Policy

 

Shipping:

1.We guarantee to ship goods out within 24-72 hour after payment confirmation except holiday.
2.If you didn't receive the item after 45 days,please feel free to contact us.We will make all our effort to resolve the problem.
3.We are not responsible for delays causedby the customs,Import duties or other customscharges.
4.There are 3 shipping method, free(16-26 days), standard(10-18 days),  express(6-12), please select the shipping method that best suits your needs

Warranty:

1.All items have 1 year guarantee.IF your purchase do not meet merchantable quality, fitness for purpose or match the description, We can make sure your issues are resolved .
2.For wrongly-shipped items, Please contact us in 48 hours after delivery. We will arrange to deliver the correct items or return all your payment.
3.For defective or faulty products, please take photos or videos to us, we would resend or refund after confirmation.

For any questions email us:
mooncosya@hotmail.com